Healthcare Workers during the COVID-19 Pandemic from a Street-Level Bureaucracy Perspective: A Narrative Review of Literature

Daniela Mojica - méndez; Silvana Michelsen gómez; Yazmin Cadena - camargo

doi:10.11144/Javeriana.umed62-4.call

Healthcare Workers during the COVID-19 Pandemic from a Street-Level Bureaucracy Perspective: A Narrative Review of Literature

Título traducido de la contribución: Trabajadores de la salud durante la pandemia por COVID-19 desde la perspectiva de la burocracia de calle: una revisión narrativa de la literatura

Daniela Mojica - méndez, Silvana Michelsen gómez, Yazmin Cadena - camargo

Producción: Contribución a una revista › Artículo › revisión exhaustiva

Resumen

Los burócratas de calle son trabajadores en la primera línea de atención, cuyo principal rol consiste en la implementación de políticas públicas a nivel comunitario, guiándose a través de los conceptos de autonomía y discreción. En esta revisión narrativa de la literatura se seleccionaron 44 artículos de diferentes bases de datos, que contenían información sobre la implementación de políticas en medio de la pandemia por covid 19 en ciertos países en específico (China, Estados Unidos, Italia, Brasil, México y Colombia). Desde el modelo de la burocracia de calle, se analizó cómo la implementación de dichas políticas impactó en el trabajo de los profesionales de la salud. Concluimos que los burócratas de calle han jugado un rol crucial en esta pandemia y que proveerlos con apoyo estatal, políticas públicas claras y recursos suficientes es esencial para que puedan manejar adecuadamente los problemas de salud pública en la actualidad. Se requiere mayor investigación sobre las consecuencias de la pandemia para los burócratas de calle y el impacto de estos en países como Colombia.

Título traducido de la contribución	Trabajadores de la salud durante la pandemia por COVID-19 desde la perspectiva de la burocracia de calle: una revisión narrativa de la literatura
Idioma original	Inglés
Número de páginas	16
Publicación	Universitas Médica
Volumen	62
N.º	4
DOI	https://doi.org/10.11144/Javeriana.umed62-4.call
Estado	Publicada - 07 oct. 2021

Palabras clave

burócratas de calle
trabajadores de la salud
COVID-19
pandemia
autonomía
discreción
políticas públicas
voluntad política

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10.11144/Javeriana.umed62-4.call

https://revistas.javeriana.edu.co/index.php/vnimedica/article/view/33756

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title = "Healthcare Workers during the COVID-19 Pandemic from a Street-Level Bureaucracy Perspective: A Narrative Review of Literature",

abstract = "Street-level bureaucrats are professionals whose main role consists inthe implementation of public policies at a community level, guidingthemselves through the use of autonomy and discretion. In this narrativereview of literature 44 articles that had information about street-levelbureaucracy regarding healthcare workers in the COVID-19 pandemicin specific countries (China, United States, Italy, Brazil, Mexico andColombia) were selected from various databases and analyzed to explorehow the implementation of health public policies during the currentCOVID-19 pandemic impacted and shaped the work of healthcareworkers. Various ideas were extracted and analyzed using the street-levelbureaucracy model as a reference point. We concluded that street-levelbureaucrats have played a crucial role in this pandemic and that providingthem with government support, clear public policies and enough resourcesis essential for them to correctly manage public health problems. Furtherresearch needs to be done regarding the consequences brought uponstreet-level bureaucrats by the pandemic and the impact that street-levelbureaucrats have had in countries like Colombia.",

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Healthcare Workers during the COVID-19 Pandemic from a Street-Level Bureaucracy Perspective: A Narrative Review of Literature

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Huella

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