Combination of Process Mining and Simulation Techniques for Business Process Redesign: A Methodological Approach

Santiago Aguirre, Carlos Parra, Jorge Alvarado

Producción: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

37 Citas (Scopus)

Resumen

Organizations of all sizes are currently supporting their performance on information systems that record the real execution of their business processes in event logs. Process mining tools analyze the log to provide insight on the real problems of the process, as part of the diagnostic phase. Nonetheless, to complete the lifecycle of a process, the latter has to be redesigned, a task for which simulation techniques can be used in combination with process mining, in order to evaluate different improvement alternatives before they are put in practice. In this context, the current work presents a methodological approach to the integration of process mining and simulation techniques in a process redesign project.
Idioma originalInglés
Título de la publicación alojadaInternational Symposium on Data-Driven Process Discovery and Analysis
Subtítulo de la publicación alojadaSIMPDA 2012: Data-Driven Process Discovery and Analysis
EditorialSpringer Berlin Heidelberg
Páginas24-43
Número de páginas20
ISBN (versión digital)978-3-642-40919-6
ISBN (versión impresa)978-3-642-40918-9
DOI
EstadoPublicada - 2013

Serie de la publicación

NombreLecture Notes in Business Information Processing

Huella

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