Adaptation for enriching services taking into account mobile contextual features

One of the current challenges in information technology is to provide instant access to relevant information, without being limited by the location of the user or the device used to retrieve it. Current technologies allow users to access an overwhelming amount of data. This is an undesirable situation, since it is very difficult for users to obtain relevant information from these data. Enriching the user experience, which means, adding criteria such as user preferences and characteristics of his/her mobile context of use (e.g., location, access device features), can solve the aforementioned problem, since the information can be better adjusted to user needs and space-time situation, reducing the volume of information received by the user and avoiding information overloading. This paper presents an approach to enrich the user experience called Agents for Enrichment Services (AES), an adaptation framework based on agents that provides users with information tailored to their specific needs, features, devices, and context, with the purpose of giving relevant information at the right moment, place, and device.