Total quality management as a forerunner of business innovation capability

Jesús Perdomo-Ortiz; Javier González-Benito; Jesús Galende

doi:10.1016/j.technovation.2005.09.008

Total quality management as a forerunner of business innovation capability

Jesús Perdomo-Ortiz, Javier González-Benito, Jesús Galende

Universidad de Salamanca

Research output: Contribution to journal › Article › peer-review

195 Scopus citations

Abstract

Although it is true that the issues of quality and innovation have been dealt with extensively from different perspectives, studies on the relationship between the two concepts are few. This study tackles this relationship by analyzing the links between the broader concepts of total quality management (TQM) and business innovation capability (BIC). Specifically, it is argued that TQM can favor the development of BIC. An empirical study of 102 firms in the sectors of machinery and instruments for measurement, analysis and control revealed that, indeed, both concepts are compatible and make it possible to identify which dimensions of TQM explain the generation of BIC.

Original language	English
Pages (from-to)	1170-1185
Number of pages	16
Journal	Technovation
Volume	26
Issue number	10
DOIs	https://doi.org/10.1016/j.technovation.2005.09.008
State	Published - Oct 2006
Externally published	Yes

Keywords

Business innovation capability
Innovation
Measurement scales
Quality
Total quality management

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10.1016/j.technovation.2005.09.008

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title = "Total quality management as a forerunner of business innovation capability",

abstract = "Although it is true that the issues of quality and innovation have been dealt with extensively from different perspectives, studies on the relationship between the two concepts are few. This study tackles this relationship by analyzing the links between the broader concepts of total quality management (TQM) and business innovation capability (BIC). Specifically, it is argued that TQM can favor the development of BIC. An empirical study of 102 firms in the sectors of machinery and instruments for measurement, analysis and control revealed that, indeed, both concepts are compatible and make it possible to identify which dimensions of TQM explain the generation of BIC.",

keywords = "Business innovation capability, Innovation, Measurement scales, Quality, Total quality management",

author = "Jes{\'u}s Perdomo-Ortiz and Javier Gonz{\'a}lez-Benito and Jes{\'u}s Galende",

note = "Funding Information: This study was carried out within the framework of research project SEJ2004-03888/ECON, financed by the Direcci{\'o}n General de Investigaci{\'o}n del Ministerio de Educaci{\'o}n y Ciencia (State Office for Research of the Ministry of Education and Science) and by the FEDER funds. Aid was also received from the research project SA093A05 financed by the Consejer{\'i}a de Educaci{\'o}n de la Junta de Castilla y Le{\'o}n (Regional Ministry of Education of Castile and Leon). ",

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AU - González-Benito, Javier

AU - Galende, Jesús

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AB - Although it is true that the issues of quality and innovation have been dealt with extensively from different perspectives, studies on the relationship between the two concepts are few. This study tackles this relationship by analyzing the links between the broader concepts of total quality management (TQM) and business innovation capability (BIC). Specifically, it is argued that TQM can favor the development of BIC. An empirical study of 102 firms in the sectors of machinery and instruments for measurement, analysis and control revealed that, indeed, both concepts are compatible and make it possible to identify which dimensions of TQM explain the generation of BIC.

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KW - Innovation

KW - Measurement scales

KW - Quality

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Total quality management as a forerunner of business innovation capability

Abstract

Keywords

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