TY - GEN
T1 - ICT-support for crisis management
T2 - 2009 2nd International Conference on Infrastructure Systems and Services: Developing 21st Century Infrastructure Networks, INFRA 2009
AU - Appelman, Jaco
AU - Gonzalez, Rafael
AU - Verbraeck, Alexander
PY - 2009
Y1 - 2009
N2 - In many crisis response-organizations it is hard to implement new technologies. Even if implementation is successful there is no guarantee that such systems will be accepted and used sustainably. Implementation of ICT systems across crisis-response organizations is virtually impossible. Implementation of ICT-systems in such settings is commonly achieved with coercive power and a great deal of pain and effort. When implemented such systems tend to be underutilized and not very helpful where coordination of activities is concerned. In this paper we show, through a discussion of a number of case studies, organized and researched in the period 2004 to 2008, how we were exploring on a case by case base new ways to integrate ICT applications that would help to coordinate crisis management operations across crisis-response organizations.
AB - In many crisis response-organizations it is hard to implement new technologies. Even if implementation is successful there is no guarantee that such systems will be accepted and used sustainably. Implementation of ICT systems across crisis-response organizations is virtually impossible. Implementation of ICT-systems in such settings is commonly achieved with coercive power and a great deal of pain and effort. When implemented such systems tend to be underutilized and not very helpful where coordination of activities is concerned. In this paper we show, through a discussion of a number of case studies, organized and researched in the period 2004 to 2008, how we were exploring on a case by case base new ways to integrate ICT applications that would help to coordinate crisis management operations across crisis-response organizations.
KW - Coordination
KW - Crisis management
KW - ICT
KW - Infrastructure
UR - https://www.scopus.com/pages/publications/77949607790
U2 - 10.1109/INFRA.2009.5397863
DO - 10.1109/INFRA.2009.5397863
M3 - Conference contribution
AN - SCOPUS:77949607790
SN - 9781424457915
T3 - 2009 2nd International Conference on Infrastructure Systems and Services: Developing 21st Century Infrastructure Networks, INFRA 2009
BT - 2009 2nd International Conference on Infrastructure Systems and Services
Y2 - 9 December 2009 through 11 December 2009
ER -