Evaluating Motivation for Initiating a Digital Transformation Process in MSMEs

Andrea Pérez Castro, Luisa Rincón

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Digital transformation is crucial for Micro, Small, and Medium-sized Enterprises (MSMEs) as it enhances operational efficiency and market competitiveness. However, evaluating the motivation to initiate this process remains a significant challenge. This study presents the Motivation Diagnosis component of MotivAcción Digital, an instrument designed to help MSMEs evaluate their motivation for initiating a digital transformation process. The Motivation Diagnosis component evaluates six dimensions: data analytics, technology adoption, process automation, corporate vision, omnichannel presence, and digitalization, using a five-point Likert scale to measure perceived urgency and importance. By focusing on these perceptions, the instrument ensures consideration of both long-term strategic goals and immediate business pressures. The instrument was initially evaluated with four MSMEs in Colombia, analyzing its perceived usefulness, clarity, and completeness. Results indicate that the Motivation Diagnosis component is useful, clear, and comprehensive, but future evaluations are necessary to further validate and refine it.

Original languageEnglish
Title of host publicationAdvances in Computing - 18th Colombian Conference on Computing, CCC 2024, Revised Selected Papers
EditorsNéstor Darío Duque-Méndez, Luz Ángela Aristizábal-Quintero, Mauricio Orozco-Alzate, Jose Aguilar
PublisherSpringer Science and Business Media Deutschland GmbH
Pages261-276
Number of pages16
ISBN (Print)9783031752353
DOIs
StatePublished - 2024
Event18th Colombian Conference on Computing, CCC 2024 - Manizales, Colombia
Duration: 04 Sep 202406 Sep 2024

Publication series

NameCommunications in Computer and Information Science
Volume2209 CCIS
ISSN (Print)1865-0929
ISSN (Electronic)1865-0937

Conference

Conference18th Colombian Conference on Computing, CCC 2024
Country/TerritoryColombia
CityManizales
Period04/09/2406/09/24

Keywords

  • Digital transformation process
  • Evaluation instrument
  • MSMEs enterprises

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