Eliciting Design Requirements for a Knowledge Management System in Cultural and Historical Heritage

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2 Scopus citations

Abstract

Designing a Knowledge Management System (KMS) from a socio-technical approach, usually includes elicitation of distinct, yet related, requirements from a user, system and domain level. However, this perspective presents shortcomings in terms of emergent and co-evolving interactions between agencies, particularly in highly-dynamic use contexts. To address these issues, this paper reports on a design science study that develops three design requirements grounded on sociomaterial (SM) tenets, and based on the study of imbrications between social and material agencies. We do so in the context of an interorganizational knowledge sharing network in the cultural and historical heritage domain, showing how the sociomaterial coordination practices could be better understood and directed to design practices. The findings reveal that a KMS derived from sociomaterial lens could potentially address different coordination issues that arise when sharing knowledge between heritage projects. Our artefact will be helpful in applying what have been mostly theoretical discussions on sociomateriality in highly-dynamic design settings.

Original languageEnglish
Title of host publication13th International Conference on Knowledge Management and Information Systems, KMIS 2021 as part of IC3K 2021 - Proceedings of the 13th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management
EditorsJorge Bernardino, Elio Masciari, Colette Rolland, Joaquim Filipe
PublisherScience and Technology Publications, Lda
Pages40-51
Number of pages12
ISBN (Electronic)9789897585333
StatePublished - 2021
Event13th International Conference on Knowledge Management and Information Systems, KMIS 2021 as part of 13th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, IC3K 2021 - Virtual, Online
Duration: 25 Oct 202227 Oct 2022

Publication series

NameInternational Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, IC3K - Proceedings
Volume3
ISSN (Electronic)2184-3228

Conference

Conference13th International Conference on Knowledge Management and Information Systems, KMIS 2021 as part of 13th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, IC3K 2021
CityVirtual, Online
Period25/10/2227/10/22

Keywords

  • Case Study
  • Design Requirements
  • Design Science
  • Knowledge Management Systems
  • Sociomaterial Design

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