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Coordination and its ICT support in crisis response: Confronting the information-processing view of coordination with a case study

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13 Scopus citations

Abstract

Coordinating the response of multiple agencies during a large-scale crises is a challenge. Using the information-processing view of coordination, a case study is presented in which dependencies, coordination mechanisms, coordination approaches, and supporting information and communication technologies (ICTs) are explored in crisis response exercises. The findings suggest that although current practices and ICT support favor coordination standards and hierarchy, emergent coordination, which is also present, is not adequately addressed and there is opportunity for improvement.

Original languageEnglish
Title of host publicationProceedings of the 41st Annual Hawaii International Conference on System Sciences 2008, HICSS
DOIs
StatePublished - 2008
Externally publishedYes
Event41st Annual Hawaii International Conference on System Sciences 2008, HICSS - Big Island, HI, United States
Duration: 07 Jan 200810 Jan 2008

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
ISSN (Print)1530-1605

Conference

Conference41st Annual Hawaii International Conference on System Sciences 2008, HICSS
Country/TerritoryUnited States
CityBig Island, HI
Period07/01/0810/01/08

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