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Conceptual framework for agent-based modeling of customer-oriented supply networks

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Scopus citations

Abstract

Supply Networks (SN) are complex systems involving the interaction of different actors, very often, with different objectives and goals. Among the different existing modeling approaches, agent-based systems can properly represent the autonomous behavior of SN links and, simultaneously, observe the general response of the system as a result of individual actions. Most of research using agent-based modeling in SN focuses on production issues. To the best of our knowledge, other relevant issues affecting SN competitiveness have not been fully studied such as the impact of customer’s individual behavior or SN adaptability to changes in customer choices due to his/her decision-making context. In such a context, simulating SN oriented to the customer with context adaptability skills will allow researchers and practitioners to better look at ways to improve the relations between the SN and its customers, as well as to enhance SN’s competitiveness. This paper presents our work in process about the design of an agent-based model of customer-oriented supply networks. Our focus is on the inclusion of the customer’s purchase decision-making process and the SN adaptability. A preliminary model is developed based on a real-life case study from the floriculture sector in Colombia.

Original languageEnglish
Title of host publicationRisks and Resilience of Collaborative Networks - 16th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2015, Proceedings
EditorsWilly Picard, Luis M. Camarinha-Matos, Frederick Benaben
PublisherSpringer New York LLC
Pages223-234
Number of pages12
ISBN (Print)9783319241401
DOIs
StatePublished - 2015
Event16th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2015 - Albi, France
Duration: 05 Oct 201507 Oct 2015

Publication series

NameIFIP Advances in Information and Communication Technology
Volume463
ISSN (Print)1868-4238

Conference

Conference16th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2015
Country/TerritoryFrance
CityAlbi
Period05/10/1507/10/15

Keywords

  • Customer-oriented
  • Framework
  • Modeling
  • Multi-agent
  • Simulation
  • Supply network

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